# Using Junify Find how to use Junify by first steps, by feature, or by what went wrong. ## Getting started ### Members #### Join your team Join from the Junify app on your phone, using the invitation email or the 6-digit code. 1. [Join your team from the invitation email](https://www.junify.com/help/member/join-via-email): Join your team and get the Junify app on your phone ready to use, starting from your invitation email. 2. [Join your team with a 6-digit code](https://www.junify.com/help/member/join-via-code): Join your team and get the Junify app on your phone ready to use, with the 6-digit code from your company. #### Start and finish your workday Record when you start and finish on your phone, and share your location if your team asks you to. 1. [Clock in and out on your phone](https://www.junify.com/help/member/clock-in-out): Record when you start and finish work, using the Junify app on your phone. 2. [Share your location while you work](https://www.junify.com/help/member/share-location): Let the Junify app on your phone share your location with your organization while you work. #### Open the apps you work in Open work apps from Junify on your computer or phone, without typing a password. 1. [My Junify: Login and Access Junify on Your PC](https://www.junify.com/help/member/log-in-on-pc): To log in to Junify on a PC, you need Chrome and the Junify app on your smartphone, set up with your account. 2. [Log in to an app from its card](https://www.junify.com/help/member/card-login): Log in to a work app without typing its password. Click its card in Junify, and the browser extension logs you in. 3. [Open a work app from its card on your phone](https://www.junify.com/help/member/open-application-card): Open a work app from the Junify app on your phone and get signed in to it without typing a password. 4. [Applications: Microsoft Teams with Junify](https://www.junify.com/help/member/set-up-microsoft-teams): Junify uses Incognito mode. ### Administrators #### Set things up on day one Invite your team, add the apps they work in, and decide who uses which app. 1. [Getting Started guide for marketing shared accounts](https://www.junify.com/help/admin/getting-started-marketing-shared-accounts): Getting Started guide for marketing shared accounts 2. [Check your organization's settings](https://www.junify.com/help/admin/set-up-organization): Make sure your organization's name and contact details, the features it uses, and its security settings are right. 3. [Invite a member by email](https://www.junify.com/help/admin/invite-member): Add a new person to Junify and email them an invitation, so they can join from the Junify app on their phone. 4. [Add a work app to Junify](https://www.junify.com/help/admin/register-app): Add a work app to Junify and choose how members log in to it, so you can then give it to people with a card. 5. [Create a card to give people an app](https://www.junify.com/help/admin/assign-card): Make a card for a work app and give it to the people you choose, so they can log in to the app from Junify. ### Group leaders #### You were made a group leader See what you can view and do for the people in the groups you lead. 1. [See the members of the groups you lead](https://www.junify.com/help/group-leader/view-supervised-groups): View the people in the groups you lead and open each person's details. ## By feature ### Signing in and your account - [Register a backup email address](https://www.junify.com/help/member/register-backup-email) (Members): Add a personal email address to your Junify account that you can use to move your account to a new phone. - [My Junify: Login and Access Junify on Your PC](https://www.junify.com/help/member/log-in-on-pc) (Members): To log in to Junify on a PC, you need Chrome and the Junify app on your smartphone, set up with your account. - [Getting Started guide for marketing shared accounts](https://www.junify.com/help/admin/getting-started-marketing-shared-accounts) (Administrators): Getting Started guide for marketing shared accounts ### The phone app - [Join your team from the invitation email](https://www.junify.com/help/member/join-via-email) (Members): Join your team and get the Junify app on your phone ready to use, starting from your invitation email. - [Join your team with a 6-digit code](https://www.junify.com/help/member/join-via-code) (Members): Join your team and get the Junify app on your phone ready to use, with the 6-digit code from your company. - [Clock in and out on your phone](https://www.junify.com/help/member/clock-in-out) (Members): Record when you start and finish work, using the Junify app on your phone. - [Share your location while you work](https://www.junify.com/help/member/share-location) (Members): Let the Junify app on your phone share your location with your organization while you work. - [Restore your account on a new phone](https://www.junify.com/help/member/restore-account) (Members): Move your Junify account to a new phone with the 6-digit code your manager gives you. - [Open a work app from its card on your phone](https://www.junify.com/help/member/open-application-card) (Members): Open a work app from the Junify app on your phone and get signed in to it without typing a password. - [Settings: Reset Your Junify App to "Factory" Setting](https://www.junify.com/help/member/reset-app) (Members): Once the Junify App is configured for a user, it acts as a key for account and resource access. ### Applications - [Log in to an app from its card](https://www.junify.com/help/member/card-login) (Members): Log in to a work app without typing its password. Click its card in Junify, and the browser extension logs you in. - [Applications: Microsoft Teams with Junify](https://www.junify.com/help/member/set-up-microsoft-teams) (Members): Junify uses Incognito mode. - [Review an app's settings, cards, and accounts](https://www.junify.com/help/admin/manage-application-profile) (Administrators): See how members log in to a work app, who has a card for it, and which accounts it uses, all from one page. - [Create a card to give people an app](https://www.junify.com/help/admin/assign-card) (Administrators): Make a card for a work app and give it to the people you choose, so they can log in to the app from Junify. - [Save a shared account's login ID and password](https://www.junify.com/help/admin/set-up-account) (Administrators): Store the login ID and password of a shared app account in Junify, so the people with its card can log in. - [Have the company manage a member's app password](https://www.junify.com/help/admin/control-passwords) (Administrators): Set a member's login ID and password for an app yourself, so the company manages the account instead of the member. - [Add a work app to Junify](https://www.junify.com/help/admin/register-app) (Administrators): Add a work app to Junify and choose how members log in to it, so you can then give it to people with a card. - [Limit where an app can be opened](https://www.junify.com/help/admin/set-access-rules) (Administrators): Limit where a work app can be opened by choosing the places and networks for it. ### User Directory - [Invite a member by email](https://www.junify.com/help/admin/invite-member) (Administrators): Add a new person to Junify and email them an invitation, so they can join from the Junify app on their phone. - [Invite a member by phone number](https://www.junify.com/help/admin/invite-member-by-phone) (Administrators): Add a new person to Junify with their mobile number and get a 6-digit code they enter in the Junify app to join. - [Offboard a member who is leaving](https://www.junify.com/help/admin/offboard-member) (Administrators): Remove a person who is leaving your company from your organization in Junify. - [Change a member's groups](https://www.junify.com/help/admin/change-member-groups) (Administrators): Add a person to another group and check which groups they now belong to. - [Restore a member's account on a new phone](https://www.junify.com/help/admin/restore-member-account) (Administrators): Move a member's Junify account to their new phone, and get the code they need to sign in there. - [Edit a member's details](https://www.junify.com/help/admin/edit-member) (Administrators): Correct a person's details, such as their employee code, when they are wrong or out of date. - [Make someone a group leader](https://www.junify.com/help/admin/assign-group-leader) (Administrators): Choose a person to lead one of your groups in Junify. - [Resend an expired invitation](https://www.junify.com/help/admin/resend-invitation) (Administrators): Send an expired invitation again so that the person can still join your team. - [Let a member sign in without their phone](https://www.junify.com/help/admin/send-backup-login) (Administrators): Email a member a temporary link to sign in to Junify when they do not have their phone with them. - [See the members of the groups you lead](https://www.junify.com/help/group-leader/view-supervised-groups) (Group leaders): View the people in the groups you lead and open each person's details. ### Work times and locations (for managers) - [Review your members' locations](https://www.junify.com/help/admin/review-member-locations) (Administrators): See where a member stayed and moved during a workday, and how many members are at each location right now. - [Review a member's work records](https://www.junify.com/help/admin/review-work-records) (Administrators): Check when a member started and finished work on a given day, from their calendar of work records. - [See where your team members are working](https://www.junify.com/help/group-leader/review-team-locations) (Group leaders): See which members of the groups you lead are working and where they are now, and compare their routes on one map. - [Check who on your team is working](https://www.junify.com/help/group-leader/review-team-work-status) (Group leaders): See which members of the groups you lead are working now, and look through a member's work records for the month. - [Approve a correction to a team member's hours](https://www.junify.com/help/group-leader/approve-edit-request) (Group leaders): Check a team member's request to change their work hours, and approve it in the Junify app on your phone. ### Monitors - [Turn on session recording for an app](https://www.junify.com/help/admin/enable-recording) (Administrators): Have Junify record people's screens while they work in an app, so you can watch the work later. - [Watch a session recording](https://www.junify.com/help/admin/review-recording) (Administrators): Find a recorded session and play it back to see what was done in an app, by whom, and when. - [Filter the audit log by date and category](https://www.junify.com/help/admin/search-events) (Administrators): Narrow the audit log to a period and a category to see who did what and when. - [See who used a web service](https://www.junify.com/help/admin/review-unapproved-apps) (Administrators): Pick a web service from the list and see who used it and how many times each person viewed it. ### Announcements - [Post an announcement](https://www.junify.com/help/admin/post-announcement) (Administrators): Write a message and publish it as an announcement for the people in your organization. ### Settings - [Check your organization's settings](https://www.junify.com/help/admin/set-up-organization) (Administrators): Make sure your organization's name and contact details, the features it uses, and its security settings are right. - [Change your organization's owner](https://www.junify.com/help/admin/change-organization-owner) (Administrators): Hand ownership of your organization in Junify to another person, such as the next person in charge. ## Troubleshooting ### Members #### You can't sign in See what you can do when you can't get in on your computer, in the browser extension, or in the phone app. 1. [My Junify: Login and Access Junify on Your PC](https://www.junify.com/help/member/log-in-on-pc): To log in to Junify on a PC, you need Chrome and the Junify app on your smartphone, set up with your account. 2. [Settings: Reset Your Junify App to "Factory" Setting](https://www.junify.com/help/member/reset-app): Once the Junify App is configured for a user, it acts as a key for account and resource access. #### You forgot, lost, or replaced your phone Sign in without your phone for now, or move your account to a new phone. 1. [Restore your account on a new phone](https://www.junify.com/help/member/restore-account): Move your Junify account to a new phone with the 6-digit code your manager gives you. 2. [Settings: Reset Your Junify App to "Factory" Setting](https://www.junify.com/help/member/reset-app): Once the Junify App is configured for a user, it acts as a key for account and resource access. 3. [Register a backup email address](https://www.junify.com/help/member/register-backup-email): Add a personal email address to your Junify account that you can use to move your account to a new phone. ### Administrators #### A member forgot or replaced their phone Send them a way to sign in without the phone, or restore their account on a new one. 1. [Let a member sign in without their phone](https://www.junify.com/help/admin/send-backup-login): Email a member a temporary link to sign in to Junify when they do not have their phone with them. 2. [Restore a member's account on a new phone](https://www.junify.com/help/admin/restore-member-account): Move a member's Junify account to their new phone, and get the code they need to sign in there. #### An app's password changed Update the password in Junify so the people who use the app can keep signing in. 1. [Save a shared account's login ID and password](https://www.junify.com/help/admin/set-up-account): Store the login ID and password of a shared app account in Junify, so the people with its card can log in.