Resend an expired invitation
Send an expired invitation again so that the person can still join your team.
When to use this
- When a new person tells you their invitation expired before they could join.
- When you check the invitations before someone’s first day and find one that has expired.
Steps
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Open User Directory in the menu on the left.
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Open Invitations at the top of the page.
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Click Resend in the row of the expired invitation.
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Check in the list that the invitation was sent again. Its row no longer shows that it has expired.
The invitation is valid again for one more day, and a person you invited by email gets the email again.
Related tasks
- Invite a member by email
- Invite a member by phone number
- Join your team from the invitation email
- Join your team with a 6-digit code
- Offboard a member who is leaving
- Change a member's groups
- Restore a member's account on a new phone
- Edit a member's details
- Make someone a group leader
- See the members of the groups you lead
- Let a member sign in without their phone
- Restore your account on a new phone
- Register a backup email address